Professional Services, Customization & CoE
Specialized cybersecurity expertise, platform customization, integration, migration, upgrades, and Center of Excellence capabilities for complex enterprise requirements.
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IDENTITY SECURITY
Customer Identity & Access Management (CIAM) Solutions
Build secure digital identity and access experiences for customers with Customer Identity & Access Management solutions from IDM Technologies.
Our CIAM capabilities help organizations manage customer identities and access across digital applications and services as part of a broader Identity Security strategy.
Secure Customer Identity Across Digital Experiences
As organizations expand digital applications and services, customer identity becomes an important part of securing access and supporting trusted digital interactions. CIAM provides an identity-focused approach to managing customer access while connecting with broader authentication and digital identity initiatives.
Manage Customer Identity Across Expanding Digital Services
Customer-facing digital environments create identity and access requirements that are distinct from workforce identity. CIAM gives these requirements a dedicated Identity Security focus.
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Support management of customer identities across applicable digital services.
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Control customer access to connected applications and resources.
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Support secure customer authentication.
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Strengthen the digital identity layer behind customer-facing interactions.
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Align customer identity with broader Identity Security capabilities.
Customer Identity & Access Management Capabilities
Customer Identity Management
Support management of customer identities across applicable digital applications and services.
Customer Access Management
Help control how customer identities access connected digital services and resources.
Customer Authentication
Support secure authentication as part of the customer access experience.
Digital Customer Identity
Strengthen the identity layer supporting customer-facing digital interactions.
Identity Security Integration
Align CIAM with broader Identity Security, authentication and digital identity capabilities.
CIAM as Part of a Broader Identity Security Strategy
CIAM is the customer-identity specialist area within the wider Identity Security portfolio and should connect visitors to related governance, authentication, digital identity and privileged access pages.
Identity Governance & Administration (IGA)
Govern identity lifecycles, access requests, certifications, roles, and policies while improving compliance and visibility.
Explore IGASingle Sign-On (SSO)
Provide secure and seamless access to multiple applications through a unified authentication experience.
Explore SSOMultifactor Authentication (MFA)
Strengthen authentication by adding additional layers of identity verification beyond passwords.
Explore MFADigital Identity & Zero Trust
Enable identity-centric security based on continuous verification, least-privilege access, and Zero Trust principles.
Explore Digital IdentityPrivileged Access Management (PAM)
Secure, control, monitor, and govern privileged accounts and high-risk administrative access across critical systems.
Explore PAMFrom CIAM Strategy to Ongoing Operations
IDM Technologies combines cybersecurity solutions with approved service categories that support customers across the security lifecycle.
Advisory & Assessment
Evaluate your cybersecurity posture, identify risks and gaps, and build practical security roadmaps aligned with your business and regulatory requirements.
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Design & Implementation
End-to-end architecture, design, deployment, configuration, integration, testing, and implementation of enterprise cybersecurity solutions.
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Managed Services & Support
Ongoing monitoring, management, maintenance, optimization, and technical support to keep your cybersecurity environment secure and effective.
Explore ServiceCustomer Identity Across Digital-First Industries
Banking & Financial Services
Government & Public Sector
Healthcare
Telecommunications
Global Identity Governance Expertise
Customer Identity & Access Management FAQs
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CIAM is the Identity Security capability focused on managing customer identities and access across digital applications and services.
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This website positions CIAM around customer-facing identities and access, while the broader Identity Security portfolio also addresses enterprise identity governance, authentication and privileged access.
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The approved high-level scope covers customer identity management, customer access management, customer authentication, digital customer identity and integration with broader Identity Security.
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No. Product-level functionality should only be added if separately approved by IDM.
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IDM supports cybersecurity initiatives through approved advisory, professional services, design/implementation and managed services categories.
Strengthen Customer Identity and Digital Access
Build a stronger approach to customer identity and access aligned to your broader Identity Security requirements. Talk to IDM Technologies about customer identity, authentication and digital access requirements.