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Customer Identity & Access Management (CIAM)

IDENTITY SECURITY

Customer Identity & Access Management (CIAM) Solutions

Build secure digital identity and access experiences for customers with Customer Identity & Access Management solutions from IDM Technologies.

Our CIAM capabilities help organizations manage customer identities and access across digital applications and services as part of a broader Identity Security strategy.

Secure Customer Identity Across Digital Experiences

As organizations expand digital applications and services, customer identity becomes an important part of securing access and supporting trusted digital interactions.

CIAM provides an identity-focused approach to managing customer access while connecting with broader authentication and digital identity initiatives.

Manage Customer Identity Across Expanding Digital Services

Customer-facing digital environments create identity and access requirements that are distinct from workforce identity. CIAM gives these requirements a dedicated Identity Security focus.

01

Support management of customer identities across applicable digital services.

02

Control customer access to connected applications and resources.

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Support secure customer authentication.

04

Strengthen the digital identity layer behind customer-facing interactions.

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Align customer identity with broader Identity Security capabilities.

Customer Identity & Access Management Capabilities

Customer Identity Management

Support management of customer identities across applicable digital applications and services.

Customer Access Management

Help control how customer identities access connected digital services and resources.

Customer Authentication

Support secure authentication as part of the customer access experience.

Digital Customer Identity

Strengthen the identity layer supporting customer-facing digital interactions.

Identity Security Integration

Align CIAM with broader Identity Security, authentication and digital identity capabilities.

CIAM as Part of a Broader Identity Security Strategy

CIAM is the customer-identity specialist area within the wider Identity Security portfolio and should connect visitors to related governance, authentication, digital identity and privileged access pages.

Identity Governance & Administration (IGA)

Govern identity lifecycles and access.

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Digital Identity & Zero Trust

Support identity-centric trust and access decisions.

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From CIAM Strategy to Ongoing Operations

IDM Technologies combines cybersecurity solutions with approved service categories that support customers across the security lifecycle.

Professional Services, Customizations & COE

Specialized expertise, customization and Center of Excellence capabilities.

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Advisory Services & Assessment

Support assessment of requirements, current-state gaps and improvement priorities.

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Design & Implementation

Support design, integration and implementation across enterprise environments.

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Managed Services & AMC

Support ongoing management and maintenance of deployed security environments.

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Customer Identity Across Digital-First Industries

Banking & Financial Services

Government & Public Sector

Healthcare

Telecommunications

Identity Security Solutions Across the UAE and Saudi Arabia

Region Regional Card Destination
UAE Identity Security Solutions in the UAE Visit UAE page
Saudi Arabia Identity Security Solutions in Saudi Arabia Visit Saudi Arabia page

Customer Identity & Access Management FAQs

01

CIAM is the Identity Security capability focused on managing customer identities and access across digital applications and services.

02

This website positions CIAM around customer-facing identities and access, while the broader Identity Security portfolio also addresses enterprise identity governance, authentication and privileged access.

03

The approved high-level scope covers customer identity management, customer access management, customer authentication, digital customer identity and integration with broader Identity Security.

04

No. Product-level functionality should only be added if separately approved by IDM.

05

IDM supports cybersecurity initiatives through approved advisory, professional services, design/implementation and managed services categories.

Strengthen Customer Identity and Digital Access

Build a stronger approach to customer identity and access aligned to your broader Identity Security requirements.

Talk to IDM Technologies about customer identity, authentication and digital access requirements.